Shipping Policy

Thank you for shopping with Colburn Collection. Please review the following policy carefully before placing your order.

Order Processing 

Orders are typically processed within 2–5 business days, excluding weekends and holidays. Processing times may be longer during product launches, sales, holidays, or periods of high order volume.

Once your order has shipped, you will receive a confirmation email containing tracking information.

Shipping Rates 

Customers are responsible for all shipping costs. Shipping rates are calculated and displayed at checkout based on the destination, selected shipping method, and order size.

Shipping charges are nonrefundable once an order has shipped, except when the order arrives defective, damaged, or incorrect due to an error by Colburn Collection.

Delivery Estimates 

Delivery dates shown at checkout are estimates provided by the shipping carrier and are not guaranteed. Colburn Collection is not responsible for delays caused by shipping carriers, weather, customs, holidays, incorrect addresses, or other circumstances outside our control. 

Incorrect Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please contact us immediately at zakk@colburncollection.com if you notice an error in your address. We cannot guarantee that an address can be changed after an order has been placed. 

If an order is returned to us because of an incorrect or incomplete address, the customer will be responsible for any additional shipping costs required to resend the package. 

Lost, Stolen, or Missing Packages 

Once a package has been marked as delivered by the shipping carrier, Colburn Collection is not responsible for packages that are lost, stolen, or missing.